BJC-5100 Printer

General Info:

Alternative Drivers

Can only print in windows, no DOS support

Cartridges

• BC-23 - Black Ink
• BCI-21bk - Black Ink Tank (BC-21)
• BCI-21c - Tri Color Ink (BC-21)
• BC-21e - Color Print Head
• BC-22e - Photo Ink
• BC-29f - Fluorescent Ink

Self Test

Switch Printer off. Hold Power for 1 beep.

Serial Number

Located rear right side corner of printer near power cord

Known Issues

Only Prints Black Text/Graphics When Monochrome Selected

When printing a document with Color selected in the printer driver and a BC-21e cartridge installed in Holder 1 and BC-23 installed in the HOLDER 2, it will not print any black text/graphics. But when the printer driver is set to monochrome it prints the black text/graphics perfectly.

The BCI-21 Black ink tank is empty. This is because when printing in color, the BC21e printhead is used for all printing, including black. But when printing in monochrome the BC-23 is used.

Error Codes

Error	Power/Error LED	Beeps	Solution
Paper Feed / Delivery	Steady	2	Remove any paper jammed
BJ Cartridge (Holder 1) not detected	Steady	3	Re-install cartridge or replace it
BJ Cartridge (Holder 2) not detected	Steady	4	Re-install cartridge or replace it
BJ Cartridge High heat error	Blinks	5	Let cartridges cool, and retry, if not replace the faulty BJ cartridge
Waste Full Warning	Blinks	6	Waste is almost full, needs service very soon
Service Errors	Blinks	7	Requires service, However the following Errors may be corrected
Overheated Print head / Failed Print head	Blinks Orange x7	7	May Need Print head Replacing, see notes below
Overheated Print head / Failed Print head	Blinks Orange x8	7	May Need Print head Replacing, see notes below
BJ Cartridge Not Found	Blinks Orange x9	7	A Cartridge is detected however there is a problem with the communication. May need a print head replaced, see notes below

Notes

In the case of BJ Cartridge Not Found or Overheated/Failed Print head errors, you need to determine which cartridge/print head is at fault. To do this,

• Power on printer
• Open Printer Cover
• The Cartridges should center
• Unplug Printer
• Remove the print head from Holder 2.
• Close Printer cover
• Re=plug printer in
• Swap Print heads into Holder 1 until you have determine with Print head is causing the error.
• Replace the failed print head (BJ Cartridge).

Waste Counter Reset Procedure

1: Power off printer
2: Press and hold RESUME then press POWER, The indicator will start blinking.
3: While the indicator is blinking , Press RESUME twice then Wait until the printer beeps to indicate service mode
5: When the indicator lights steady GREEN, press RESUME four(4)times. The indicator should be GREEN.
6: Press Power to set data

Service Test Print
1: Power off printer
2: Press and hold RESUME then press POWER, The indicator will start blinking.
3: While the indicator is blinking , Press RESUME twice then Wait until the printer beeps to indicate service mode
5: When the indicator lights steady GREEN, press RESUME two(2)times. The indicator should be GREEN.
6: Press Power to Print 

Nozzle Print
 1: Power off printer
 2: Press and POWER, until the printer beeps and release.

Demonstration Print
 1: While the printer in ON , , Press and hold RESUME until the printer plays a melody of beeps.