S400 Printer

Error Codes

Error Condition	Indicator	Beeps	Error Code	Possible Solution
Paper Feed / Delivery	Orange	2		Remove any paper jammed
Paper Jam	Orange	3		Remove any paper jammed
Ink Out	Orange	4		Add Ink
BJ Cartridge Mis-installed	Orange	5		Re-install cartridge or replace it
NO BJ Cartridge	Orange	6		Re-install cartridge or replace it
BJ Cartridge Error	Orange	7		Re-install cartridge or replace it
Waste Full warning	Orange	8		Waste is almost full , needs service very soon
Service Errors	Blinks	Beeps	Error Code	Possible Solution
ROM Error	1 x Orange	10	6100	Try unplugging Printer
RAM Error	2 x Orange	10	6300	Try unplugging Printer
EEPROM	3 x Orange	10	6800	Try unplugging Printer
Home Position	4 x Orange	10	5100
Temperature Sensor	5 x Orange	10	5400	Try unplugging Printer
Waste Full	6 x Orange	10	5B00	Needs Service
Cartridge Overheat	7 x Orange	10	5200	Replace the BJ Cartridge(Print head)
Cartridge Overheat	8 x Orange	10	5200	Replace the BJ Cartridge(Print head)
Cartridge Displaced	9 x Orange	10	5200	Replace the BJ Cartridge(Print head) or reinstall
Cartridge Displaced	10 x Orange	10	5200	Replace the BJ Cartridge(Print head) or reinstall
Cartridge Displaced	11 x Orange	10	5200	Replace the BJ Cartridge(Print head) or reinstall
Other Hardware error	12 x Orange	10	6500
Other Hardware error	None	None	5910	Needs Service
Other Hardware error	None	None	5C00	Needs Service

Note - Macintosh may indicates some errors with a D or M at the end of the error code ie 5600D.

Waste Error Reset

1: Power off printer
2: Hold Resume button then press and hold POWER, the beeper will sound once.
3: Hold POWER and release RESUME
4: Press RESUME twice
5: When the indicator lights steady, press RESUME three(3) times. The indicator should be orange.
6: Press Power to set data